Rent a car Aleksandar Rules and conditions Rent a car Aleksandar - owner of the vehicles Rent – ​​the person or company that rents the vehicle by signing the Rental Agreement Driver – the person who has signed the Rental Agreement as a driver By signing the Rental Agreement, the renter or client accepts all these terms and conditions. The renter or client is responsible for returning the vehicle in the same condition, exactly at the time specified in the Rental Agreement. Rent a car Aleksandar has the right to control the vehicle. If violations of the rules and conditions occur, they have the right to return the vehicle. Attention: - The vehicle cannot be used for paid transportation of people or goods - The vehicle cannot be used for any races, speed tests, driving instructions - The vehicle cannot be used for illegal purposes - The vehicle must not be used under the influence of alcohol, drugs, narcotics or barbiturates and other conditions - The vehicle cannot be used if it has technical problems, is overloaded or its registration is terminated - The vehicle cannot be used for passenger transport, for hire or reward - The vehicle cannot be used outside of motorways or serviced roads Aleksandar Rent a car accepts no responsibility for any breach of these terms Minimum rental period: 1 (one) day Age requirements: The minimum rental age is 26 years for all car groups There is no maximum rental age. Cross-border policy: Cross-border rentals are allowed in all countries in Europe. Green card is not provided. Must have a green card application. Driver's license: Driver must have held a valid driver's license for at least 2 (two) years and no driving bans. Payment policy: Acceptable payment methods are: - Cash - Card (Visa, Mastercard)

-Pay by link (Monri)

- Bank transfer

Refueling policy: We practice a "like for like" fuel policy, i.e. when returning the vehicle the fuel level should be the same or more (not less) than when it was picked up. Insurance rights and liabilities Vehicles are insured - Third party liability insurance – included in the price - other insurance options are available. - Full insurance does not cover: interior and tire damage Cancellation policy: Our policy regarding cancellations is that they must be made by email/phone. Your written cancellation request must be received at least 24 hours notice prior to the rental start date. A cancellation fee will be charged. After-hours Policy: After-hours service is permitted with prior arrangement. Roadside Assistance: 24/7 Assistance is available to you. Our emergency center will receive your call and an agent available 24/7 will immediately focus on you, trying to assist you in the best way possible.

Replacement Vehicle (Vehicle Not Drivable)

If the rented vehicle becomes undrivable (no fault of the user) due to a mechanical failure or breakdown that prevents it from being safely operated, we will provide a replacement vehicle as soon as reasonably possible.

If no replacement vehicle is available, we will refund the rental charges for the remaining unused rental period.

Examples include:

• Engine failure
• Transmission failure
• Major electrical failure
• Brake failure
• Breakdown requiring towing

Minor Defects (Vehicle Remains Drivable)

If the vehicle remains safe and drivable, we will arrange and cover the cost of the necessary repairs. A replacement vehicle will not be provided solely because of a minor defect.

However, if the vehicle is brought to Bitola for the repair and a replacement vehicle is available, we may provide a replacement vehicle during the repair period.

Examples include:

• Air conditioning malfunction
• Radio or infotainment system issues
• Minor warning lights that do not affect safe driving
• Window or mirror malfunctions
• Other minor defects that do not prevent the normal operation of the vehicle

Additional Drivers: Additional drivers are free of charge. Additional drivers must meet the same requirements as the primary driver. A maximum of 1(one) additional driver is permitted. Deposit: The deposit depends on several factors such as the age and driving experience of the user for all car groups. When renting a car, you will need to leave a local deposit, this deposit is also intended to cover your excess, which is your maximum liability in case of damage to the car during the rental period. You will be required to pay for any damage, including tires and windshields, that occurs to the rental vehicle up to the excess amount. Other fees and taxes: Lost Keys - Loss of car keys or vehicle documents will be charged Driver Negligence Any damage to the vehicle caused by the driver's negligence (burnt clutch, damage due to driving on illegal roads, parking the car on high pedestrian curbs, etc.) will be charged to the client for the FULL AMOUNT OF THE REPAIR COSTS. Wrong Fuel Wrong Fuel-If the client used the wrong fuel when filling the car, he will be charged the FULL AMOUNT OF THE REPAIR COSTS. Parking and Speeding Fines Parking and Speeding Fines - Parking and speeding fines plus an administrative fee are paid by the client. Condition of the Vehicle Interior Condition of the Vehicle Interior-If the vehicle is returned in an unacceptable condition, and the interior of the vehicle is unacceptably dirty and requires additional cleaning or repair costs (cigarette burns on the seat, etc.), an "Additional Cleaning" is charged, which is a minimum of 100 euros.- NOTICE: ALL PRICES ARE IN EUROS, BY SIGNING THE AGREEMENT YOU AGREE TO THESE TERMS CONTACTS: tel.+389 70 560 439